Return Policy and Terms of Service

Refund Policy
At SummitCPE, we strive to provide high-quality NASBA-approved CPE courses and a seamless learning experience. Refund requests must be made within ten (10) calendar days from your initial date of purchase. Refunds will be offered within ten (10) days provided that no courses have been completed. Refunds will be issued within ten (10) business days of approval, using the original payment method.

Program Cancellation Policy
At SummitCPE, we are committed to providing high-quality NASBA-approved QAS Self-Study courses. While our courses are not live, we recognize the importance of notifying participants in the event that a course is no longer available. If a course is discontinued or becomes unavailable for any reason, all registered participants will receive a notification via email.

Complaint Resolution Policy
At SummitCPE, we are committed to providing high-quality NASBA-approved CPE courses and ensuring a positive learning experience for all participants. We take complaints seriously and strive to resolve them promptly and fairly. We value your feedback and are dedicated to continuous improvement. Please contact us if you have any questions or need assistance. Our team will review the issue and provide a response or resolution within seven (7) business days.

Record Retention Policy
SummitCPE adheres to the National Association of State Boards of Accountancy (NASBA) Standards regarding record retention. We maintain all course completion records, participant data, and compliance documentation for a minimum of five (5) years, ensuring accessibility and regulatory compliance. Our secure record-keeping practices protect participant information and facilitate easy retrieval of certificates and transcripts upon request.

CPE Course Update Policy
At SummitCPE, we are committed to delivering accurate, up-to-date, and NASBA-compliant CPE courses. To ensure the highest educational standards, we regularly review and update our course content in accordance with NASBA's CPE Standards and industry best practices. Regulatory Changes – If significant changes occur in accounting, tax laws, or professional standards, affected courses will be updated promptly to reflect the new information.